Comments on: Thursday Night Throwdown: July’s Latte Art Competition

By: chardee

chardee — Sun, 19 Jul 2009 00:08:58 +0000

Nucci’s Italian Ice and Gelato is located in Cool Springs shopping Center in 2000 Meridian Blvd., Suite 100 Franklin Tennessee. Nucci’s staff is rude, provides poor customer service and negative attitude towards other elasticities non white.
Steve and Connie Hovis are the owners, their sons, Ben and Jay, work full time and their daughters, Erin and Morgan,
Upon entering the restaurant on Friday July 17, 2009 at 8:45pm parking was limited and owner Connie Hovis did not provide adequate customer service tonight by acknowledging three customers order and never asking may I help you. I politely interrupted the Connie Hovis while the son (ignored my presence as a customer as well and asked 2 other customers for help) and stated I was next she tried to ignore my comment and then asked can I help you.
Normally I would have thought this was an error or oversight but Steve Hovis (owner) also displayed this same negative and discriminatory behavior in May 2009. I have lived in Cool Springs over 13 years and rarely see restaurants who provide negative customer service survive!! My family was a standard customer at Nucci’s – we even looked forward to the daily Gelato specials. After tonight the racists attitude by the owners and family needed to be provided in reviews for future patrons.
The menu is limited and the prices are high considering Baskin Robbins, Maggie Moos, Coldstone and Dipping Dots with in a mile radius of Cool Springs. Portions are tight and staff will try to use old products or take shortcuts in preparation. Maybe this small family owned business can grow from this negative experience and become more diverse to other elasticities trying to support their business within Cool Springs.

By: NestNashville

NestNashville — Thu, 16 Jul 2009 21:09:53 +0000

Shops will be open till 8pm, Latte Art Competition begins at 8pm. Each store will be providing drinks and appetizers from 5-8pm. Urban Patio and Nest Interiors will have featured artists, paintings will be displayed in the stores as well as outside (if the weather permits). Whats in Store will be having a special sale, proceeds go to a charity (forgot the name, much apologies), and Nest Interiors will be having a little paint party (supplies provided). Other stores will be having a sale or something featured as well. And the music for the evening is the Jeff Miller Band, they will be playing outside.

For any other details:
Go to edgehill village's page on facebook (Edgehill Village at "Villa Place"), or NestNashville on twitter, or nestnashville.com.

By: David Cintron

David Cintron — Thu, 16 Jul 2009 19:14:48 +0000

Although now that I think about it, I've only been to Ugly Mugs a few times as well. But they haven't been open for that long.

By: David Cintron

David Cintron — Thu, 16 Jul 2009 19:12:18 +0000

Ya, Ugly Mugs is pretty awesome. I do like Edgehill though, although I have only been a few times in the 4+ years I've lived in Nashville.

By: morganlevy

morganlevy — Thu, 16 Jul 2009 09:51:50 +0000

Yeah, it was a great idea! I'm not sure if they'll be doing that again or if it was just something that Ugly Mugs wanted to do.

By: morganlevy

morganlevy — Thu, 16 Jul 2009 09:50:28 +0000

I believe it's 5pm-9pm, but check out their twitter account for a vague representation of what to expect: http://twitter.com/edgehillvillage

By: David Cintron

David Cintron — Thu, 16 Jul 2009 09:46:56 +0000

Ah, so basically no discount. That's cool though if the money is going to charity.

By: Thomas

Thomas — Thu, 16 Jul 2009 07:44:50 +0000

Do you know what time the block party starts?

By: morganlevy

morganlevy — Thu, 16 Jul 2009 06:57:34 +0000

Last month they sold the lattes for $3 each to benefit a charity, I believe.

By: David Cintron

David Cintron — Thu, 16 Jul 2009 05:56:19 +0000

My question is what are they doing with all the espresso after they create these masterpieces? I'll drink it!